Privacy Policy

Beyond Curb Appeal
Effective Date: 01/01/2025

At Beyond Curb Appeal, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.beyondcurbappeal.me or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us by phone, text, or through our website

• Schedule service appointments

• Request estimates or quotes

• Sign up for our client hub

• Provide feedback or reviews

This information may include:

• Name

• Phone number

• Email address

• Home or business address

• Property details relevant to services requested

• Payment information
  

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address

• Browser type and version

• Time zone setting

• Browser plug-in types and versions

• Operating system and platform

• Pages you view and links you click

• Date and time of your visit
  

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

We use the information we collect to:

• Schedule and manage service appointments

• Provide estimates and invoices

• Process payments

• Communicate with you about services, updates, or changes to appointments

• Respond to your inquiries and customer service requests

• Send you marketing communications (with your consent)

• Improve our website and services

• Maintain records for business and legal purposes

• Prevent fraud and enhance security
  

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors

• Scheduling and booking systems

• Website hosting services

• Email service providers

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

Business Transfers: If Beyond Curb Appeal is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent: We may share your information for any other purpose with your consent.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Client records, invoices, and service history may be retained for accounting, tax, and legal compliance purposes.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: You may request access to the personal information we hold about you.

Correction: You may request that we correct or update inaccurate or incomplete information.

Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., legal obligations to retain records).

Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

7. Children's Privacy

Our services and website are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

8. Third-Party Websites

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose

• The right to request deletion of your personal information

• The right to opt out of the sale of your personal information (note: we do not sell personal information)

• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Beyond Curb Appeal
Phone: 512-910-2222
Text: 737-271-1820
Hours: Tuesday - Friday, 10am - 5pm
Website: www.beyondcurbappeal.me

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.